Sunday, March 15, 2015

September 1984: Margittai and Kovi: The Four Seasons Restaurant

Co-owners and partners, Paul Kovi, left with Tom Margittai. Kovi: We experiment, we change because change is the most refreshing factor in one’s life. Our guests crave something new. If you go with steady food, a static menu, you become old in a hurry.   
To help us move into our 66th year, we thought it a good idea to acknowledge the achievements and contributions of a couple of gents who run the best restaurant in the country and epitomize best what it takes to run the best. The restaurant is referred to often by those of us who know what restaurateuring is all about as “quintessential.”

The Four Seasons Restaurant (NYC) has managed to distill every aspect of restaurateuring into a spirit so solid and substantial that it has yet to be surpassed or outshone by anybody, any place, anywhere. It combines a genuine timelessness of design (a simply impressive and impressively simple collaboration between Mies van der Rohe and Philip Johnson) with a kitchen equally timeless, but with the sense to change periodically (figuratively and literally—hence its name) to cater to the impulses and tastes of patrons who become fed up quickly with the ordinary.  

Owners Tom Margittai and Paul Kovi—dubbed The Two of Us by T4S’s ad agency—manage the restaurant superbly ever since they bought it from New York-based Restaurant Associates, regarded then as it is now as one of the finest foodservice management companies in the country. By the way, to sweeten the deal, RA threw in The Forum of the XII Caesars, a lagniappe, as it were, probably because it could no longer figure out what to do with it and so dumped it into the laps of Tom and Paul. They, in turn, figured out what to do with it: they dumped it into the laps of entrepreneurs who transformed what was, arguably, the first themed restaurant ever, into Raja, an Indian restaurant.

T4S has become a requisite hangout for many of New York’s power people and the powerless who, nonetheless, fancy themselves inclusive within that circle who eat power lunches there and chatter endlessly, but happily, about the uses and abuses of power. However, it is a fine fact of ownership that Mssrs. Margittai and Kovi bestow upon irregulars the same sort of grace and hospitality bestowed upon regulars who, whenever they enter T4S, carry with them, not only cash and clout, but a panache that whispers “look at me.”

There is no restaurant anywhere quite like it.

“This is the only restaurant in New York that is constantly on the move,” says Margittai. “You cannot come to The Four Seasons once and say you’ve experienced the restaurant. Impossible. We are constantly changing,”

Its size overwhelms as does its design and décor from its solid rosewood panels to its center-of-the-dining-room white marble pool, incessantly bubbling. If that were all, the place would intimidate, but that which overpowers is controlled and neutralized by the warmth of its owners who greet everybody as they would close and old friends to their homes. Its food, changing with the seasons, is predictably unpredictable. It is that because its executive chef, Seppi Renggli, given nearly absolute freedom to let his imagination soar, never quite tires of fooling around. There is something strangely mysterious about the changing of the equinox and, apparently, it affects Seppi.

There is no restaurant anywhere quite like it.

“We experiment, we change because change is the most refreshing factor in one’s life,” says Kovi. “Our guests crave something new. If you go with steady food, a static menu, you become old in a hurry.”

It is not a dodge to quote from my story about T4S published eight years ago. Rather, the quote serves to underscore the consistency of the product: the behavior of its management and the attitude of its kitchen as strong today—perhaps stronger—than it was back then.

“What Margittai and Kovi share is honesty—to themselves, between each other, to the restaurant and its employees and customers. What they share is a sense of giving, of providing to those who visit The Four Seasons, great food and service . . . It has gained a life force and a spirit from the heart and soul, blood and energy of its owners. . . And so, the restaurant sings and soars, and the fragrance it gives off, to owners and customers alike, is a sweet smell of success.”


Afterthoughts: The Four Seasons: The Legacy of Restaurant Associates…click here to read more.

Afterthoughts: The Four Seasons; The Legacy of Restaurant Associates

Joe Baum, right, with Alan Lewis, left, and Kevin Zraly at a wine-tasting, Windows on the World, NYC.  Joe Baum: “A  restaurant takes the simple act of eating and transforms it into a civilized ritual involving hospitality and imagination and satisfaction and graciousness and warmth. A restaurant elevates a human need to a subtle and sophisticated pleasure."
 
Restaurant Associates, the company from which Tom Margittai and Paul Kovi in 1973 bought The Four Seasons Restaurant, served as a proving and training ground for several future foodservice luminaries to include the aforementioned two as well as Joe Baum, Stuart Levin, Alan Lewis, Irena Chalmers, James Beard, Barbara Kafka, George Lang, and Patrick Terrail to name but a few, every one of them, upon leaving RA, creating, then taking ownership of, works of extraordinary consequence. Like so:

Former RA president, Joe Baum, left in 1970 (he had been with RA since 1955) and with labor-intensive assistance—occasionally challenging (an innocuous example* at the end of this Afterthought)—from associate Michael Whiteman; interior designer, Warren Platner; wine savant, Kevin Zraly; graphic designer, Milton Glaser; deputy Alan Lewis; speechwriter and confidant, Irena Chalmers; menu architects Barbara Kafka and James Beard (both of whom bequeathed future menu fine-tunings to Whiteman’s wife, Rozanne Gold), created Windows on the World restaurant atop one of the twin towers of the World Trade Center in New York. Restaurant critic, Gael Greene, reviewing it in New York magazine one month after it opened, April 19, 1976, called it “the most spectacular restaurant in the world.” Later, with $25 million from David Rockefeller, Baum restored and reinvented The Rainbow Room and then with an assertiveness classically characteristic of him rechristened it Rainbow! (that exclamation point, assertively Baum’s).  

In our May 1979 cover story (below), “Joe Baum: First Person Singular,” I wrote that Joe was without equal in the world of hospitality: a force of influence, authority and principle that brooked neither con nor conciliation. I called him “A masterpiece, a work of art.” I imagined him immortal and said as much: “Baum is always one step ahead of himself forever stretching his legs into midnight, a tick beyond whatever time tells you; and you are certain that he will, in this way, cheat death.” That, of course, never happened: Joe died in the Fall of 1998 and everyone in the business who knew Joe mourned.


I came to regard Joe as one of only a handful of geniuses (as opposed to the thousands of whiz-kid street-smart operators) in the business and I told him so. “I would no more use that word to describe myself,” he said, “than I would call what we do ‘art.’ Just because a project is difficult [he was referring to Windows on the World], complex, and demanding, and that in the solving of it I apply sets of standards I have developed from my own experiences, or that I approach it differently from a variety of angles, that does not make me a genius . . . I don’t know what genius means. The pleasure is in the doing.”

As in—you think?—“the doing” of restaurants?

“Something like that,” he said. “A restaurant takes a basic drive—the simple act of eating—and transforms it into a civilized ritual involving hospitality and imagination and satisfaction and graciousness and warmth. A restaurant elevates a human need to a subtle and sophisticated pleasure.” (Later in this Afterthought, Barbara Kafka’s remarks about restaurants and why they matter are strikingly similar to Joe’s.)  

George Lang left to found The George Lang Corp. (GLC), under whose LLC he would consult on and design a number of restaurants, foremost among them, Café des Artistes, which, in his finest hour, days, and months and with lots of help from Lang Corp. associates and a little help from his friends, he lovingly resurrected, reinvigorated, rejuvenated and then opened in 1976 making of it one of the sexiest and romantic restaurants in all of New York. 

“If the restaurant fails, what is to come of the clout and credibility of the corporation?. . . .[The decision appears] to be wildly and dangerously self-indulgent,” associates told George. “No so,” said George. “Everything we do is different because there is never a situation that duplicates what we’ve done someplace else.”

Among the many restaurants his company designed for many clients, it was the only restaurant that was his and his alone. “It is my restaurant,” he told his associates who didn’t think it was a good idea to talk like that. “Nonsense,” said Lang, not bothering, in defense, to articulate the differences between a personal or a client-based undertaking because he didn’t think there were any. But to silence critics and skeptics and to put to rest any fears GLC associates might have of the future of the company, he said this: “We tailor-make, personalize, and form-fit every restaurant to fit precisely the needs of a particular market.”
 

Lang with Gael Greene, restaurant
critic, March 1976. They shared a
fondness for each other dampened
occasionally by her indifference to
his irritation of her restaurant reviews.
 
(Lang closed des Artistes, late summer, 2008. It had been open, under its then incarnation, for nearly 33 years. New owners wasted no time taking it over and spending mega dollars renovating it. It reopened, April 2011, as Leopard des Artistes. Most critics will tell you it’s pretty darn good.)

Stuart Levin left to buy Le Pavillon and later, after reading every day the obituaries in the NY Times and finding out that his regulars were dropping off like flies, shuttered Pavillon and opened Top of the Park restaurant atop the Gulf and Western Building (for more on Stuart, see February 1995: Stuart Levin). 

So that Patrick Terrail might distance himself from East Coast know-it-all foodies who, upon meeting him, inevitably and with smart-ass nosiness, would ask him if he were related to Claude Terrail (he was: Claude was his uncle), owner, La Tour d’Argent (Paris), he declared his independence from them and their nosiness by running away. He left New York because he had to escape what he felt was a stifling foodservice environment that would pinch his growth and, worse, wouldn’t allow him to emerge his own man, an entrepreneur free from bonds to and kinship with Uncle Claude. Patrick ran as far away from New York City as he could and still remain in the continental U.S. He stopped when he got to Los Angeles where he opened Ma Maison and soon after opening hired Wolfgang Puck to cook in it (see May 1996 Wolfgang Puck. Brand Names: Accept No Substitutes). 
 
If you read my Introduction you already know what I think of Irena Chalmers. I could go on and on about how wonderful she is, but I’d rather you Google her. There you’ll find lots of people talking about her wonderfulness; or go to www.foodjobsbook.com for a review of her latest book, “Food Jobs.” Matter of fact, once on that website, click on “Reviews” where you’ll find a number of gushing appreciations of Irena and her books.

RA consultants Barbara Kafka and James Beard left RA, she to write cookbooks, conduct cooking demos, consult on restaurant design and menus, and open restaurants; he to write cookbooks, talk cooking, cook cooking, and do damn near whatever it was he wanted, foodservice wise, so long as it did not devalue a foodservice authority like no other that would ultimately earn him the title, “Father of American Gastronomy.” Speaking of which, at the opening in 1982 of the American Bounty restaurant at the Culinary Institute of America where Beard was the honorary guest, Restaurant Hospitality asked him, apropos of the moment, for a definition of American cuisine. Said Beard, “American cuisine, in the re-creation of regional cuisines (commendable as that may be), is not so impressive as innovation and creativity with available product.” That was it. We said his answer was “non-committal . . . uncluttered, an opinion as good as anyone else’s. [At the time] the idea of American cuisine is so nebulous, not even Beard can get a fix on it.”

In an interview in 1981 with Kafka, I asked her to share with me her thoughts about restaurants and why they mattered. Her answer? Much like Joe Baum’s (see above): “A restaurant—the way people eat—is a function of our lives. There is no artifact, restaurants included, that doesn’t have a sociological, an anthropological, an intellectual rationale, no matter how mundane or sophisticated. You cannot design a restaurant, be it fast food or haute cuisine, and isolate it from the human experience.” 

And what of Alan Lewis? Well, he left RA about the same time Joe Baum did, following him to Windows on the World. In addition to having “the most spectacular restaurant in the world,” Windows had a Club and Baum made Lewis its Director. In addition, he was Baum’s go-to accomplice and sounding-board, a formidable no-bullshit associate who, as Joe’s proxy and in his absence, brought to informal one-on-one brainstormings Baum-like credibility and insight. At more formal gatherings, he was required—because Joe required it—to attend weekly Windows meetings where Joe would talk endlessly and profoundly—sometimes nostalgically—about what was right and what was wrong with everything: service, food, lighting, décor, menu. Everything. Invariably, because there was little Joe might say that Lewis already didn’t know, he would doze off. Once Joe adjourned the meeting, someone would walk up to where Alan was seated and wake him up. It was at one of the meetings when, meeting adjourned, someone tried to wake him up, but couldn’t. Alan Lewis was dead.

Finally, a friend of mine, a former Restaurant Associates employee who toiled inside its inner sanctum, insists there never would have been a Le Cirque, a Parallax, a Nobu, a Union Square Cafe or any of the celebrity-styled restaurants, ad nauseum and infinitum, in Las Vegas, or any of the multi-hundred themed, trendy, and mostly half-baked midscale restaurant chains—both regional and national—had it not been for the restaurants hatched, risked, motif-branded, nurtured, defined, refined, marketed and managed by RA.


photosiber                                                             
*It was at one of the tastings at Windows that Joe, no sooner had he arrived, asked what was wrong with the consommé (right). Someone reminded him that since he had not yet tasted the consommé, how could anything be wrong with it. “There is always something wrong with the consommé,” he said.